FAQ
Got Questions? We've Got Answers
What is FRP (Factory Reset Protection)?
FRP (Factory Reset Protection) is a security feature on Android devices that activates after a factory reset. It requires the previously linked Google account to verify ownership before allowing access. This helps prevent unauthorized use if a device is lost or stolen.
Is FRP unlock legal?
Yes, FRP unlocking is legal if you are the rightful owner of the device or have authorization from the owner. Our services are strictly provided for legally owned devices. We do not support unlocking lost, stolen, or unlawfully obtained devices.
Which devices do you support?
We support most major Android brands, including:
Samsung
Xiaomi / Redmi
Google Pixel
Motorola
OPPO
Vivo
Nokia
Huawei (limited support)
Device compatibility depends on the Android version and security patch level.
How long does the FRP unlock process take?
Most FRP unlock services are completed within 10–30 minutes once the session starts. Some devices may take longer depending on model, Android version, or security updates.
Do I need a computer for FRP removal?
Yes, in most cases, a Windows or macOS computer with a stable internet connection is required. Some services also require temporary remote access so our technician can complete the process safely.
Will my data be deleted during unlocking?
In most FRP removal cases, data has already been erased due to the factory reset. We do not intentionally delete personal data, but we recommend backing up your data whenever possible before requesting service.
Is remote access safe?
Yes. Remote access is:
Temporary
Used only for service completion
Closed immediately after unlocking
We do not access personal files, photos, or private data.
Do you offer a money-back guarantee?
Yes. If your device is confirmed as supported and we are unable to unlock it, you may be eligible for a refund according to our Refund Policy. Refunds depend on service status and time spent.
Can FRP lock return after unlocking?
FRP can return if:
The device is factory reset again
A Google account is added and not properly removed before resetting.
A major Android update is installed
We provide guidance on how to prevent future FRP locks.
What information do I need to provide?
To check compatibility, we may ask for:
Device brand and model
Android version (if known)
Lock type (FRP, Google Account, etc.)
Country/region
Providing accurate information helps avoid delays.
Can you unlock a stolen or blacklisted phone?
No. We do not unlock devices that have been stolen, lost, blacklisted, or obtained illegally. Such requests are immediately rejected.
Is FRP unlock permanent?
FRP removal applies to the current configuration of the device. Future resets or updates may reactivate FRP. We recommend following post-unlock instructions carefully.
Unlock Your Android Phone in Minutes
Stuck with FRP lock or Google account verification? Our expert unlocking service helps you regain full access to your Android device quickly, safely, and without hassle. Supported for all major brands and Android versions.
